As listed on our home page, in order for the MealPlanMagic product to open and function properly, it must be used on a Computer with Microsoft Excel 2007 or later for Windows and Excel 2011 or greater for Mac. You need to be using a desktop version, not OpenOffice, Office365, LibreOffice, or GoogleDocs. Earlier versions may experience some loss of functionality. We are working on a mobile version.
If you meet these requirements and are still unable to open the product, please contact us for further troubleshooting.