Customer Service Reply Times

Our goal is to respond to your message within two business days. However, there may be instances where the nature of your request will require research that could delay our response. Please know your message is important to us. We will respond as quickly as possible.

During the holiday season or high traffic months, you may experience a longer delay.

If you have not recieved a reply from our Customer Service in a timely fashion, before getting back in contact with us please check your junk/spam mail folder. Sometimes we have found that our replies end up here for customers with senstitive filters.

If your reply has not been found here, please get back in contact with us using the "contact us" tab at the bottom of this page.