If you have not recieved your confirmation email and/or your payment reciept this could be for a few reasons. 

  1. Your purchase will be associated with your email address and your confirmation emails will be sent to this email address. 
  2. Our confirmation emails sometimes get lost in spam/junk folder, be sure to check this folder before contacting us. 
  3. You may have incorrectly entered your email address by mistake when submitting your details to our website, you will need to contact us in this case.

Please allow up to 24 hours to recieve your confirmation email.

If you are unable to access your products for any of the above reasons feel free to reach out to us using the "Contact Us" pop up at the bottom right of your screen and please provide the following. The customer care team will get back to you as soon as possible.

  • Product Purchased
  • Date of purchase
  • Full name of purchaser
  • Email address associated with purchase